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As a MyStake Player, you are entitled to participate in the VIP loyalty system. Earn points as you play Slots, Sports or Mini Games, exchange the earned points for Cash and more prizes! Travel from Planet to Planet as you earn more and more MyStake VIP Points for greater rewards and perks!
How To Earn Points?
For every bet you make on Slots, Mini Games or Sports events, you gain VIP Points (STARS). For every $1 bet placed on MyStake, you earn 0.1 STARs. Every $100 bet brings you 10 VIP points, accordingly.
STARs can be traded into fungible items (Cash, Free Spins, Free Bets, etc). You can exchange the Stars into cash prizes, free spins, sport free bets and bonus money in the Galaxy Marketplace. Trading with your VIP points does NOT affect your VIP level progress.
- $1 Slots Bet = 0.01 ⭐
- $1 Sport Bet = 0.01 ⭐
- $1 Mini Game Bet = 0.01 ⭐
- Bets while having an active Bonus = 1/2 ⭐of above
- Live Casino Bets Excluded
Perks and Benefits of VIP Levels
There are total of 10 VIP levels on MyStake. Each planet of the solar system represents each VIP level. As you join MyStake, you start your VIP journey from Pluto, which is the 1st VIP level. As you earn points, you travel from planet to planet, getting closer and closer to the Sun, which is the highest VIP level.
See the detailed ranges and benefits that each level represents below:
Level 1: Pluto – 0–500 Points
- Welcome Offers
- Special Marketplace Items
- Special Prize Wheels
Level 2: Neptune – 500–5,000 Points
- Level Up Gift
- Special Marketplace Items
- Special Prize Wheels
Level 3: Uranus – 5,000–13,000 Points
- Level Up Gift
- Access to the Marketplace
- 5% Weekly Cashback
Level 4: Saturn – 13,000–25,000 Points
- Level Up Gift
- Special Marketplace Items
- Special Prize Wheels
- 6% Weekly Cashback
Level 5: Jupiter – 25,000–40,000 Points
- Level Up Gift
- Special Marketplace Items
- Special Prize Wheels
- 7% Weekly Cashback
- VIP Manager
Level 6: Mars – 40,000–60,000 Points
- Level Up Gift
- Special Marketplace Items
- Special Prize Wheels
- 8% Weekly Cashback
- VIP Manager
Level 7: Earth – 60,000–80,000 Points
- Level Up Gift
- Special Marketplace Items
- Special Prize Wheels
- 10% Weekly Cashback – Wager Free
- VIP Manager
Level 8: Venus – 80,000–100,000 Points
- Level Up Gift
- Special Marketplace Items
- Special Prize Wheels
- 12% Weekly Cashback – Wager Free
- VIP Manager
Level 9: Mercury – 100,000–150,000 Points
- Level Up Gift
- Special Marketplace Items
- Special Prize Wheels
- 13% Weekly Cashback – Wager Free
- VIP Manager
Level 10: SUN – HANDPICKED
- Customized Prizes
- Exclusive VIP Rewards from our VIP Manager
How does the Galaxy VIP Lobby Work?
There are multiple ways to exchange your Stars into fungible prizes. Simply go to your Galaxy Dashboard and see the available options. You can simply purchase Marketplace items or gamble the Stars balance on a Lucky Wheel for a chance of a bigger prize.
The Store
If you have enough Stars balance, you can directly purchase any Marketplace item that is available for your VIP level. After purchasing a marketplace item, the relevant Stars (which are written on the purchase button) will be deducted from your Stars balance and a relevant item will be added to your account (Free Spin, Cash, etc…). Please always double check that you do not have any active bonus during purchasing cash from the marketplace.
Lucky Wheel
You can buy the Lucky Wheel spins with the Stars balance. Each individual wheel has its own Spin price, which will be deducted from your Stars balance. The wheel / lucky Lootbox can contain different prizes, ranging from low to high benefits.
Some wheels may also contain “Bankrupt” which means that you will end up spending the Stars without getting any benefit. However, some wheels may contain higher cash prizes than the marketplace items would offer. It’s up to the player to choose between marketplace items and Lucky Wheel.
After finishing the Lucky Wheel spin, you will instantly receive the prize that you won. You must return to the website and use the prize item. If you do not receive the prize instantly, please contact our Live Support.
You can check your Lucky Spin game history on the VIP dashboard by clicking the “History” button in the upper right corner. There you will be able to see what was the outcome (prize) of your last spin in case you missed it on animation.
How Can I Claim My Rewards?
- Marketplace items are loaded to your account as soon as you complete the purchase.
- Loyalty wheel items are loaded to your account as soon as your wheel spin is finished.
- LEVEL UP FREE SPINS: As soon as you get promoted to the new level, the relevant amount of free spins will be automatically granted to your account. (Please allow a maximum of 10 minutes delay for granting you free spins)
- Weekly Cashback Percentage is determined by your current VIP level. You will receive weekly cashback every Monday. Wait for an email / check your account on Monday evening to see if you’ve been awarded.
- Weekly cashback is a bonus with 15x Wager requirements, and a maximum withdrawal of 5x the bonus money.
- Starting from Level 7, the weekly cashback is wager-free and is pure cash.
- Starting from Level 5, you are entitled to request a personal VIP manager. Ask for the contact information of your VIP manager in the Live Chat or at support@mystake.email as soon as you reach level 5.
More Details about MyStake’s Galaxy VIP System
1) Excluded Bets
- Bets made on Live Casino Games do not participate in the VIP loyalty system.
- Mini Games bets cashed out with less than 1.3x odds do not participate in the loyalty system.
- For sports bets, the points are rewarded only after the betslip status is finalized (won/lost).
- Roulette slots, double option slots, and video poker are excluded from the VIP system. See the list of all excluded games.
- During an active bonus, your points are 0.5% of your total bets.
2) Wagering Requirements
- The redeemed cash is free of any wager requirements and can be instantly withdrawn, unless it contradicts other terms and conditions of MyStake.
- With the bonus amount generated from the Loyalty System (Store, Loyalty Wheel), the max withdraw amount (after completing wager requirements) is 100x the amount that was claimed as a bonus or $10,000 / equivalent in your currency.
- In case you decide to redeem cash during an active bonus, please note that the rules of an active bonus will apply to the redeemed cash.
- Free Spins granted from Galaxy VIP system are wager-free.
3) Misuse Warning
Any attempt to outsmart the VIP point system by implementing any strategies to earn points will result in your account being excluded from the VIP system.
4) Exclusion Right
We may exclude players from participating in the Galaxy VIP promotion based on the reasonable doubt of fraud without prior notice to the player.
5) General Terms and Conditions Apply
